By using venushaven.com, you agree to these terms. If you are an EU consumer, these terms do not affect your statutory rights under EU consumer law.

1. Our Products We take care to display products accurately. Colours may vary slightly due to screen settings. All products are subject to availability.

2. Pricing All prices are in AUD unless otherwise stated. For EU customers, prices are displayed in your local currency where available. VAT/GST is included where applicable.

3. Orders & Contract Your order is an offer to purchase. A contract is formed when we send your order confirmation. We reserve the right to cancel orders due to stock issues or pricing errors, with a full refund issued.

4. EU Consumer Rights If you are an EU consumer:

• You have a 2-year statutory guarantee on all goods
• You have a 14-day right of withdrawal (see our Refund Policy)
• For disputes, you may use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr
• We will always attempt to resolve disputes directly and in good faith

5. Intellectual Property All content on this site is owned by Venus Haven. You may not reproduce it without written permission.

6. Limitation of Liability To the extent permitted by law, our liability is limited to the value of your order. This does not affect EU consumer statutory rights.

7. Governing Law These terms are governed by Australian law. EU consumers retain the protection of mandatory provisions of their local law.